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Profile Inbox and PM all not working

UserPost

4:13 am
23 May 2008


Boltbaby

Member

posts 20

1

5:18 am
23 May 2008


Mr Papa

Moderator

Arizona, USA

posts 1602

2

since we see the site as a guest, we wont seem them… the profile icon only shows for members and the profile only shows to members who have the permission to use PM…


have you tried looking as a member or as admin? if so, might want to capture an image or pm us an account to check…


also, a recommendation… you are using three-en icon set, showing the text labels in addition is redundant… suggest going to the spf manage options admin panel, style tab and unchecking all the boxes in the Display Icon Text section…

5:20 am
23 May 2008


Boltbaby

Member

posts 20

3

Yes, logged in as admin they don't work

5:24 am
23 May 2008


Mr Papa

Moderator

Arizona, USA

posts 1602

4

sent you a pm…

and until we get a look, could you please list the plugins you are running…

5:35 am
23 May 2008


Mr Papa

Moderator

Arizona, USA

posts 1602

5

okay, thanks for the acount… but it displays just fine for me… see image below



which browser do you use?

5:41 am
23 May 2008


Mr Papa

Moderator

Arizona, USA

posts 1602

6

hmmm… interesting.. while I do see the items you mention not seeing, they do not function properly… will continue investigating…


please post those plugins here if you could so Andy and Radio can see them too… thanks…

5:43 am
23 May 2008


Mr Papa

Moderator

Arizona, USA

posts 1602

7

could you please try deactivating your plugins temporarily and seeing if things begin functioning? If so, start reactivating one at a time until they stop working…

5:48 am
23 May 2008


Boltbaby

Member

posts 20

8
  • Askimet
  • Video Embedder
  • Wordpress Petition
  • Dashboard Management
  • 5:51 am
    23 May 2008


    Boltbaby

    Member

    posts 20

    9

    None of the plugins seem to be the culprit.

    5:52 am
    23 May 2008


    Mr Papa

    Moderator

    Arizona, USA

    posts 1602

    10

    okay… still researching…

    5:55 am
    23 May 2008


    Mr Papa

    Moderator

    Arizona, USA

    posts 1602

    11

    its a definite javascript issue… none of the javascript buttons are working… and from your last post, nothing worked after disabling the plugins? you did clear your browser cache to remove the js after disabling, correct?


    edit: actually some of them are working… just geting more confused here…

    6:09 am
    23 May 2008


    Boltbaby

    Member

    posts 20

    12

    Sorry, I got locked out of here and had to retrieve my password cause I never reset it. I hate it when that happens.


    Anyway, still haven't figured it out…

    6:10 am
    23 May 2008


    Mr Papa

    Moderator

    Arizona, USA

    posts 1602

    13

    the plot thickens… (and posting wildly here to give Andy and Radio more data in case I dont solve tonight)… it looks like any url that contains a ? or & does not work and is redirected to the main forum page…


    do you know if you host has your php running in safe mode?

    6:20 am
    23 May 2008


    Mr Papa

    Moderator

    Arizona, USA

    posts 1602

    14

    in particular, in your php.ini file what is the value of this variable


    allow_call_time_pass_reference =

    6:51 am
    23 May 2008


    Mr Papa

    Moderator

    Arizona, USA

    posts 1602

    15

    okay, so fast-cgi and version 4.3 so a bit long in the tooth…


    call time pass reference is on, so thats good… magic quotes gpc is on however, didnt know any hosts did that anymore… safe mode is off… very old version of apache….

    6:55 am
    23 May 2008


    Mr Papa

    Moderator

    Arizona, USA

    posts 1602

    16

    let us know if you can get access to your error logs… suspect someting in there…

    7:31 pm
    23 May 2008


    Boltbaby

    Member

    posts 20

    17

    Hi yall,


    Ok finally recovered from last night…I was really tired and trying to do technical stuff. Bad combo.


    Anyway, I they will install php 5 today. I also the tech told me I have Apache 1.3 which he shows released of Jan of this year, so how could that be old?


    I want to thank you guys for trying to get me through this install. I like the forum and it would be great if i can get it up to speed.


    Pam

    7:58 pm
    23 May 2008


    Yellow Swordfish

    Admin

    Peterborough, England

    posts 5252

    18

    I believe Apache is up to around 2.3 or somewhere at the moment (no doubt somene will correct me!)

    The 1.3 family is a mucgh older legacy system that they patch regularly with security fixes. That's what happened earlier this year.

    4:52 am
    27 May 2008


    Boltbaby

    Member

    posts 20

    19

    Ok, I decided to try this again.

    I PHP to 5 and I upgraded the smf — and the profile, inbox and pms buttons still don't work. Do you have any other thoughts about this? doesn't seem like the links are picking up anything after the ? in the path….

    6:34 am
    27 May 2008


    Mr Papa

    Moderator

    Arizona, USA

    posts 1602

    20

    you can send me another copy of the phpinfo results?   and are you doing any non-standard redirects in your .htaccess file?

    7:47 am
    27 May 2008


    Yellow Swordfish

    Admin

    Peterborough, England

    posts 5252

    21

    I agree. Some sort of re-direct going on under the hood. But I just took a visit and see no forum anyway



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